Pricing & Product Availability
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Do Dr. Martens price match?
Dr. Martens does not offer price matching. We cannot price match to third-party retailers, sale prices or pricing discrepancies.
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Why has my order been cancelled?
We may cancel or delay delivery for orders where we require further payment information to process the purchase. Reasons include:
- Request for additional information is refused or not received within the requested time
- Request for the cardholder to contact us within the timeframe is not met
- Purchase transaction does not pass our security check
- The Purchase has connections to previous fraudulent orders
- Purchase was made by an unauthorised alteration our website