What size Docs should I buy?
Need help finding the right size Docs? Use our size guide to help you determine the best fit for your feet. It includes a "How to measure" guide and a Conversion chart.
Our iconic original styles like the 1460 8-Eye boot tend to run a little wider, so we recommend ordering a size down with those.
Important to note: Dr. Martens products are in UK sizing. Please find your UK size before placing an order.
Chatting to a Docs Expert is the easiest way to ensure you purchase the correct size. Call them on 0800 300 990 and select option 1 or chat with them here.
How do I find my size?
To ensure you choose the correct size for your feet we recommend you follow the below method:
Top Tip: measuring your size is easier if you have someone helping you.
- Put a sheet of paper along the wall and fix it to the floor with sticky tape
- Next, stand over the paper with your back straight, your heels against the wall, and your feet together. Make sure you're wearing socks.
- Trace the outline of both feet and draw a straight line across where the silhouette is longer.
- Draw the outline of both feet and draw the straight line where the silhouette is longer. Draw a parallel line 0.5 cm from this line.
- Finally, measure the distance from the wall to the second line you have drawn. Use this length and our cm conversion chart to find your size.
It's important to note that Docs are sold in UK sizes.
If you are unsure of which size is right for you, try these tips:
- Already own a pair of Docs?
Generally sizing tends to be standard across all Docs, although sizes can vary slightly depending on the style, shape and material of the shoe. The size of the pair that you already own is a good guide!
- Use the product information and reviews
Certain styles can run a size larger or smaller. We’ll include this information on the product page when we have this information available, and often, fellow shoppers will leave reviews with size information that you can use.
What is my UK size?
It's important to know your UK size when purchasing Docs.
As Dr. Martens originated in the UK, Docs are sold in UK sizing. It's important you determine your UK size when placing your order to ensure you purchase the correct size.
Use our size guide to compare your US or EU size to find your UK size.
Remember! If you select your size in US or EU and add it to the cart, your order confirmation will show the equivalent UK size.READ FULL ARTICLE
How do I break in my Docs?
Breaking in your Docs will take time and patience, but everyone goes through it. Read on to discover the ways to make this rite of passage go smoothly - we've got you covered.1. Get the perfect fitIf you normally take half a size, we recommend sizing down. The boots should feel tight but not uncomfortable. If the boot feels uncomfortable when you try it on, especially in the width, then it is too small. Docs will soften and stretch as you wear them in - You can check out our size guide for more information.
2. Whip out the Wonder Balsam
Our Dr. Marten's Wonder Balsam is a must-have shoe care product if you own a pair of Docs. This little pot of gold contains a mix of lanolin, beeswax and coconut oil and a sponge for application. Work it in, regularly, and it will help to soften the leather. It also adds a protective layer and subtle shine to your boots.3. Wear thick socks and keep your laces tightWearing thick socks will protect your feet + encourage the leather to warm up + soften faster. Keep your laces tight to encourage the boot to mould to your foot and avoid rubbing. Grab some Double Doc socks, created to help break in a pair of Docs with extra padding and blister protection.4. If they're brand new, start with 1-2 hour intervalsBegin by wearing your Docs around the house for short periods of time. Don't attempt a festival or long walk the first time you wear them. Some leathers stretch quicker than others, Nappa, Carpathian and Virginia are some great soft leather options.
5. Repeat until they're perfect
Follow the mentioned steps above until your boots are soft and shaped to your foot.
Throughout the years, we've heard all sorts... Let us know how you break in yours!
How do I look after my Docs?
Looking after your Docs will take time and patience. Read on to discover the ways we recommend to keep your - we've got you covered.
1. Put in the groundwork
Before you start, we recommend putting some newspaper down on the floor to avoid any unwanted black marks. Next, grab your kit. You'll need some damp cloths, water, a shoe brush and a tub of Shoe Polish.
2. Remove the dirt
Your boots will most likely need a bit of a clean before you start polishing. We recommend giving them a good wipe with a damp cloth. Remember to remove your shoelaces and clean them separately. Afterwards, dry your boots with a different cloth.
Handy tip: Bang your boots together a few times to remove any excess mud.
3. Apply shoe polish
Scoop out some polish with a dry cloth and apply a thin layer over the boot (including the tongue). Focus on any areas with scuffs, scratches or marks. Once done, wipe off any excess with a cloth.
Handy tip: You can apply more than one coat of polish if your boots have really been through it - just remember to let the first coat dry before following up with a second layer.
4. Buff to shine
Want your boots to have a nice, sharp shine? Grab your Bristle Brush and get buffing. You can skip this stage if you don't need it.
5. Apply the finishing touches
Almost there. There are a few optional last touches. You can give your newly polished boots a quick spray with our Ultra Protector for that added layer of protection. Alternatively, you can use our Shoe Freshener to remove any unwanted odours. You're done. Your boots should be back to looking their best.
Now to scuff them up again.
Our number one selling shoe care product. Wonder Balsam is Dr. Martens unique blend of coconut oil, lanolin, and beeswax. The natural ingredients clean and protect leather to keep it soft and supple. Wonder Balsam protects against water, liquid and salt marks.
A special formula that restores, conditions and protects smooth leathers from rain and stains. A solid wax.
A natural horsehair brush with a wooden handle and a Dr. Martens heel-loop strap — the best for buffing natural leather to shine, and the only one we recommend.
This non-aerosol spray creates a breathable layer of protection against dirt, rain, UV rays and stains. Safe to use on any colour of leather, suede nubuck, nylon or canvas.
How can I lace my Docs?
Lacing your boots is about much more than keeping them in place. It’s a chance to customise and leave your mark on your footwear. Add some attitude, try some standout laces, and maybe even kick some life into a well-worn pair of boots.
The Straight Bar Lace
Watch the tutorial here.
Get longer laces and added attitude. Try a wraparound if you have excess at the top.
The Cross Lace
Watch the tutorial here.
A good all-rounder that can be finished with a wraparound at the top.
The Ladder Lace
Watch the tutorial here.
The Ladder Lace is military-style lacing, seriously strong and great if your Docs feel a bit roomy.READ FULL ARTICLE
Does Docs offer resole or repair services?
Unfortunately we do not have the facility to offer resoling or repair services directly through Dr. Martens. We recommend enquiring with your local cobbler.READ FULL ARTICLE
Please note that your Docs are uniquely manufactured with heat-fused construction between the sole and Goodyear welted upper. This is to make certain the durability and comfort is supreme, however, it does make sole replacements and repairs difficult.
The item I want is sold out, will there be a restock?
Yes, we occasionally receive restocks of short-run releases, however, we unfortunately won't be able to inform you if and when, we will be restocking in a specific style.
We recommend that you take advantage of our current in-stock range, and keep up to date with new releases and restocks by joining our mailing list. Simply scroll to the bottom of our website and enter your email address. You can also keep watch on our social media channels or on our blog here.
Additionally, you can add the style or size to your Wish List. Create an account and click the heart icon on the product page and you will be notified if we get a restock.
Please note: that we don't have a preorder system and are unable to place single unit orders for sold out items.
Thanks for showing your interest, we have our fingers crossed for a restock for you in the near future!READ FULL ARTICLE
Do you stock vegan Docs?
Yes, we do! We stock both vegan and non-vegan products at Dr. Martens.
If you’re looking to purchase any cruelty-free products, simply head over to the search bar at the top of the page and type in ‘vegan’. This will bring up our vegan range.READ FULL ARTICLE
Our vegan range contains two core materials. Our vegan alternative to our smooth original leather - it's called Felix. It's technically known as microfiber and is a polymer-synthetic material.
Please note: Opting for canvas & natural rubber styles is a good way to go, but unfortunately (unless expressly marked ‘Vegan’), we can’t account for all materials used in the shoe. As an example, animal by-product traces can occasionally be found in glue.
How do I get in contact?
Our friendly Docs Experts are here to help. Click the "Contact Us" below to connect with the team.READ FULL ARTICLE
How can I provide feedback?
We value your honest feedback, whether it's good or bad. It helps us improve our products and service.
Follow this link to let us know how you're enjoying your purchases or to provide feedback on an in-store experience.
We look forward to hearing from you.READ FULL ARTICLE
How do I join your mailing list?
Joining our mailing list will give you access to updates on new styles and campaigns, upcoming releases and competitions.
To sign up, scroll to the bottom of the website and enter your email address.
Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.READ FULL ARTICLE
In-store COVID Safe Plan
COVID SAFE PLAN
Hygiene and social distancing measures
To help make them safer, we’ve introduced several measures to help us maintain an appropriate distance from each other while in our stores. We will review and adapt these in-store measures as the environment evolves.
Introduce a limit to the number of customers in-store at any given time.
Our stores will have signage displayed with the max capacity allowed in-store at any one time.
If the store has reached capacity, the number of customers will be managed using a one in, one out policy.
Mandatory face masks in-store
Face masks are mandatory when shopping in our stores.
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Area Click & Collect Service Greater New Zealand
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Maintain 2 metres apart from each other where possible
Social distancing tape will be placed around our floors and seating areas. These can be found throughout the store as reminders, as well as areas where you may be required to queue.
Use EFTPOS/Paywave/Tap n Go services available
We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.
Use sanitisation station upon entering the store
Hand sanitiser will be available for all customers upon entry.
Regular cleaning routines throughout the entire store
We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.
Remove and put on your own footwear
Our team will still be available to assist you with any sizing questions you may have, however they will maintain a 2-metre distance to comply with social distancing! We will also have disposable try-on socks and gloves available.
Training for team members on social distancing and additional hygiene measures
All of our team members will be required to complete a training course.
Thank you for playing your part in helping us practice social distancing. We appreciate your continued support as we work through this together.
Dr. Martens.READ FULL ARTICLE
Where is the nearest store?
Need to find your nearest store? Head over to our store locator!READ FULL ARTICLE
Do you work with any charitable organisations?
We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.
If you or your organisation would like to collaborate with us, please contact firstname.lastname@example.org.
If we’d would like to pursue a relationship, we’ll be in touch with next steps.
Thanks again for expressing your interest.READ FULL ARTICLE
Can your products be recycled?
We’re absolutely committed to minimising environmental impact. It’s an important conversation to have and we understand that we have a long way to go.
Accent Group owns the Australasian distribution rights. Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place.
Within our business, we’re actively working on ways to reduce waste and package our product responsibly. This includes (but is not limited to) the use of recyclable and/or biodegradable bags and driving in-store footwear recycling initiatives.READ FULL ARTICLE
Do you promote equality and diversity?
Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respects and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Customer Experience Team and we’ll investigate the matter.READ FULL ARTICLE
We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved.
What initiatives is Dr. Martens working on to reduce environmental impact?
We’re absolutely committed to minimising environmental impact. It’s such an important conversation to have and we understand that we have a long way to go. From initiatives including using recyclable and/or biodegradable bags, to store-wide recycling practices and wholesale logistics consolidation. We are always trying to improve our practices to reduce carbon emissions.
With our stores, we're actively working on ways to reduce waste and package responsibly. This includes (but is not limited to), the use of recyclable and/or biodegradable bags and other initiatives such as driving in-store footwear recycling initiatives.
If you suspect or see instances of non-compliance with this policy, please let us know and we’ll ensure this is investigated.
READ FULL ARTICLE
We acknowledge that these are small steps on a long journey. Any ideas and feedback you have are truly valued and appreciated.
Does Dr. Martens use child labour?
At Dr. Martens, we are committed to operating responsibly and only want to work with suppliers who are dedicated to safe, ethical, and working conditions. Our Ethical Sourcing Policy is available here.READ FULL ARTICLE
This policy prohibits the use of forced, involuntary or child labour. We make sure that our suppliers are provided with this information, so they understand what’s expected if they want to work with us. If you suspect or see instances of non-compliance with this policy, please let us know and we'll ensure this is investigated.
Do you manufacture your products?
Accent Group and its related entities are distributors, with manufacturers are based all over the world. Quality, ethics, comfort, style are a priority - we ensure our products and external manufacturers live up to Dr. Martens standards.READ FULL ARTICLE
Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place. If you see or suspect any instances of non-compliance, then please get in contact with our Customer Experience Team and we'll investigate the matter.