Due to the impact of COVID-19, we are experiencing further delays in delivery times. Please see our current delivery timeframes here.
If you ordered in-store for home delivery, please note that shipping and handling times can take anywhere between 1-3 business days, as your order could be coming from any one of our stores across New Zealand.
Your order confirmation will be sent to the email address that was entered in upon placing the order.
Once your item/s have been dispatched, you will receive your tracking details.
Returning an in-store order:
If you wish to return an item that you ordered in-store, please visit us in-store for a refund.
We are currently working towards solidifying a seamless online refund experience for in-store orders. Before returning your item in-store, please ensure that you adhere to our Returns Policy.