We only accept returns on Docs purchased from Dr. Martens New Zealand.
Docs that are purchased online from overseas distributors, outlets or third-party websites such as eBay cannot be exchanged, replaced or returned by Dr. Martens New Zealand. We advise you to contact the place of purchase for any returns or warranty claims.
For orders placed outside of New Zealand, please visit one of our international sites:
United States: Dr. Martens US - Contact
United Kingdom: Dr. Martens UK - Contact